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  • A Mentor can be added to one or more Template(s) to provide access to the student's labs.
  • The Mentor will be allowed to join an in-progress student lab to provide assistance to the student.

Adding access for a Mentor

  1. As a portal Admin, log in your designated portal.
  2. First, you must assign the desired username as a mentor in the Group used for the Self-Paced event or Learning Series.
    1. In the left pane, select User Management.
    2. Select Groups.
    3. Select the Group used for the Self-Paced event or Learning Series.
    4. Select the Users tab.
    5. Assign the username to be a Mentor.
    6. And select Save.
  3. Find the Template you want the Mentor to have access to and assign the username to it.
    1. In the left pane, select Template Management.
    2. Select Templates.
    3. Select the Template used for the Self-Paced event or Learning Series you want to give the mentor access to.
    4. Select the Mentors tab.
    5. Assign the username to be a Mentor.
    6. And select Save.

 


How does the Mentor access a student lab

  1. The Mentor must login the designated portal with his/her credentials.
  2. In the left pane, select Mentor
  3. If no student's labs are currently running, the Mentor will see "No Labs currently scheduled."
    1. Please advise the student to start their lab.
  4. If a student has any labs in progress, it will show a list of all student labs running for Templates the Mentor has access to.
  5. To join a lab, find the correct lab from the list and select the 3 little dots at the right of it, and then Join
    1. It will take a few moments before connecting you to the student lab.
    2. For more info on how to connect to each student's VMs, please review: View or Control Participant System
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