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More info:

  • When logging in through the web interface a user may receive an "Invalid Username or Password" message.

How to fix:

1. Usernames and passwords are case sensitive.

(tick) Ensure you are entering your assigned username and password exactly as it was given to you (case sensitive).

2. If you continue to receive an "Invalid Username or Password" message:

(tick) If available, ask your instructor to confirm your username and password.

(tick) Contact Support